Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Resolution Guarantee

  • Our group of qualified professionals will try their best to respond to your support enquiries in up to 1 hour. If, however, the issue you have experienced calls for help from our Administrators’ =Team,= we’ll address the ticket to the person on duty and will submit a note to notify you.

  • Top quality support service
  • Top–quality Tech Help And Support Service

  • We’ll be online for you day and night to deliver information and tech support as well as to assist you with any problem that you might run into when maintaining your virtual server. We are able to help you with all installed in advance applications, plus your OS, server management panel (with regards to the VPS type) and the Control Panel produced solely by our company.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Control Panel that comes 100% free in your virtual server, you can find an informative Help section, that includes everything you need to be informed about when supervising your web sites and programs. We have included a wide selection of how–to articles and video training that show the essential web site management duties in an easy to read form.