In case you've ever had a hosting account before or you've dealt with any kind of online service, you probably know from your own experience that for certain things it's better to speak with a live person on the telephone rather than exchange tickets or e-mail messages. If you'd like to learn more about a service before you purchase it or if something small-scale should be made, for instance, it is far easier and faster to do it in real time. If you can seek the advice of representatives over the phone, it's very likely that you are dealing with an actual website hosting provider, not a reseller. The type of support that you will get over the phone may differ between different suppliers - from common issues to professional technical support. Generally most suppliers supply pre-sales assistance and first level telephone support, while more complicated tech matters are managed through email or tickets.

Phone Support in Hosting

All of our hosting plans offer phone support 14 hours per day even on official holidays, so if you don't have an account yet, you can call and find out more about our solutions or whether we meet the system requirements for your sites. For your benefit, we have local phone lines in the United States of America, Great Britain and Australia, so you can call the number which is nearer to you. If you're a current customer, we can help you promptly with any general and billing matters as well as with various tech issues so as to save you time and efforts - we acknowledge the fact that sometimes it's much easier consult with a live person to get things done right away. Certainly, some issues simply cannot be taken care of on the phone, so if this is the case you're able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hours daily as a part of the support services for each and every semi-dedicated server plan that we supply. Due to the fact that some issues are more complex and time-consuming, you will have to open a ticket if you experience such a problem, but for all of the general, billing or small-scale technical issues you can always phone us and we will help you quickly so as to save you the time you will need to spend on creating a ticket. Even if you don't have an account yet, you'll be able to find out whether you can host your internet sites on our cutting-edge cloud platform or you will be able to receive any other general information about our semi-dedicated solutions. We now have local phone numbers in the USA, Great Britain and Australia along with an international number, so that you are able to call the one that is closer to where you live.