Live Chat Support in Hosting
As a part of the support services that we provide for our Linux hosting, we have live chat support which is online 24/7, even on holidays. You will be able to contact us regardless if you already have an account or not, since we will help you with all kinds of things, ranging from providing you with common info about our solutions in case you aren't our client yet and you're interested in purchasing one of the plans, to helping you with setting up an e-mail account in an e-mail client. A part of the problems are more complicated and time-consuming, and you will have to employ the ticketing system that is integrated in the Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for quite a few things.
Live Chat Support in Semi-dedicated Hosting
We offer live chat support as standard with our services, so that if you have any questions about our Linux semi-dedicated hosting, you'll be able to contact our customer support team at any moment no matter if you've already obtained an account or not. Generally, the chat service is for pre-sales, billing and basic questions and difficulties, still we are able to help you with quite a few tech questions as well. We will help you select the optimal plan for your web sites if you don't have an account yet, we can respond to all the billing questions or issues you have or we can assist you with setting up your new email address on your computer or smartphone - all the abovementioned will be done promptly since our live chat service is accessible all day, each and every day. Every time you need assistance, you'll be able to speak to an agent and save considerable time.